Shipping Policy
Thank you for shopping with UniverseElectronic! We’re committed to delivering your gaming gear quickly and securely. Please review our shipping policy for all the important details regarding your order.
1. Order Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- Once your order has been processed, you’ll receive a confirmation email with shipping details and a tracking number.
2. Shipping Rates & Delivery Estimates
- Shipping fees are calculated at checkout based on your location and order size.
- Estimated delivery time: 5-10 business days after processing.
- Please note that delivery times may vary due to high demand, holidays, or unforeseen delays.
3. International Shipping
- We offer international shipping to select countries.
- Delivery times and fees may vary based on location and customs procedures.
- Customers are responsible for any customs duties, taxes, or additional charges applied by their country.
4. Order Tracking
- A tracking number will be provided via email once your order is shipped.
- You can use this tracking number to monitor your package’s journey until it reaches you.
5. Lost or Damaged Orders
- If your order arrives damaged or is lost in transit, please contact us immediately at [your support email].
- We will investigate the issue and offer a suitable solution, such as a replacement or refund.
6. Address Accuracy
- Please ensure your shipping address is correct before finalizing your order.
- UniverseElectronic is not responsible for delays or losses due to incorrect shipping information provided by the customer.
7. Questions About Shipping?
If you have any questions or concerns regarding shipping, feel free to contact us at [your support email]. We’re here to ensure your gaming experience is seamless from start to finish.